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SmartTown Privacy Policy

This Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how we use cookies on this website. We do update this Policy from time to time so please do review this Policy regularly.

Information That We Collect

In running and maintaining our website we may collect and process the following data about you:

Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.

Information provided voluntarily by you. For example, when you register for information or make a purchase. Information that you provide when you communicate with us by any means.

Images, and Personal Details

As a SmartTown user and to provide users with our best services we gather some personal information directly and indirectly (only collect the data that is necessary) and store it in an anonymized way on our cloud. We provide safeguards to protect the confidentiality and security of your personal data and other information that is transmitted to SmartTown.

We respect the confidentiality and privacy of our users' personally identifiable information. In accordance with the law, SmartTown will not disclose your information with any unaffiliated third parties. This information may include:

  • Name,
  • Email address,
  • Age,
  • Gender,
  • House ownership/residency details,
  • Visitor/guest details,
  • IP addresses
  • Images, etc.

We treat your sensitive information with utmost care and security. SmartTown has security measures in place that are intended to help protect against the loss, misuse, unauthorized access or alteration of information under our control both during transmission and once the information is received. We hold SSL (Secure Socket Layer) certification to provide a layer of protection to the users' personal and sensitive data. As per the

Device, Location, Image and Contact Access Policy

Device Information: We can collect details about your mobile device, such as its hardware type, operating system, and version, chosen language, unique device identifier, and mobile network data to ensure it is supporting the latest version of application and all the other features are accessible smoothly.

Location Information: If you provide us specific permission in this respect, we may collect your location data when you use the platforms using the telecommunication device. Despite the fact that you give us your entire address, if you give the App permission to access your location via the mobile operating system's permission system, we may be able to determine the exact position of your device whether the App is open in the foreground or background. This access is to ensure that you can avail benefit of our location specific services like classified posting, store section discounts, etc.

Image Access: If you provide us specific permission in this respect, we can make you able to use the image that is available in the gallery, internal and external memory space whenever you use the platform and perform various activities related to image uploading, such as uploading an image for job posting, provide suggestion within the app using the image, provide family member details along with their photos, update your profile photo, and many more.

Contact Access: We can access your contact list to auto-fetch the contact details to help you in adding new visitors for pre visitor feature. The registration of new visitors will notify the gatekeeper, allowing him to approve the entry of new visitors inside your society.

SmartTown Data Protection Officer

SmartTown has established dedicated data protection and grievance officer who will be in charge of managing the company's data protection policy and ensuring that it is implemented in compliance with various privacy law requirements.

Our DPO is responsible for the following:

  • Constantly educate the organization and its workforce about important Data Privacy regulations
  • All employees involved in data processing should be trained
  • Conduct frequent audits to guarantee compliance and to identify and resolve any gaps or concerns as soon as they arise
  • Within the organization, monitoring the adoption and effectiveness of data protection activities
  • Maintaining detailed records of all data processing operations, including the purposes and requirements of such actions, which must be provided upon request
  • Interacting with data subjects to discuss how their information is used, their right to have their personal data rectified or destroyed, and the security measures in place by SmartTown to secure your personal information.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer's hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website. You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the "settings" section of your computer.

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our products or services.
  • To inform you of any changes to our website, services or goods and products.
  • If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
  • We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.

Storing Your Personal Data

In operating our website it may become necessary to transfer data that we collect from you to locations for processing and storing. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below: In the event that we sell any or all of our business to the buyer. Where we are legally required by law to disclose your personal information. To further fraud protection and reduce the risk of fraud.

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site's policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee to cover costs incurred by us in providing you with the information.